AAD and Partner Events
Integration of Health Equity into Hospital Operations
Please join the Pennsylvania Health Literacy Coalition (PAHLC) for our 2021 Webinar Series.
John Cowden, MD, MPH and Gabriela Flores, MSM discuss how to integrate health equity into health systems processes and workflows by elevating diverse patient voices.
PLEASE NOTE: This session is intended for audiences within clinical organizations.
Dr. John Cowden is a general academic pediatrician at Children’s Mercy Kansas City, where he formerly served as Medical Director of the Office of Equity and Diversity and now serves as Health Equity Integration Project Leader. He is also Founder and Director of Children’s Mercy’s Culture and Language Coaching Program (CLCP), an innovative model for training bilingual health care providers seeking to reach a professional level of linguistic and cross-cultural proficiency. Dr. Cowden trained in medicine at the Yale University School of Medicine, completed a pediatric residency at Seattle Children’s Hospital in Seattle, Washington, and received a Master of Public Health degree from the University of Washington. He also completed the Disparities Leadership Program at the Disparities Solutions Center, Massachusetts General Hospital in Boston, Massachusetts.
Gabriela Flores has twenty-five years of experience working in the area of health and human services, specifically with refugee and immigrant populations in the Kansas City metropolitan area. Her area of emphasis has been in language access, diversity and health equity. Ms. Flores currently serves as the Director for the Office of Equity and Diversity at Children’s Mercy- Kansas City, where role is to create and implement an organizational framework across the health system focusing on health equity, diversity and inclusion. Ms. Flores holds a Bachelor’s degree in Anthropology, a Master’s in Business Management, and has completed the American Hospital Association’s Cultural Competency Leadership Fellowship (2006). Ms. Flores is also a KC Chamber Centurion Alumni.